Maintenance Request

We're Here To Help...

Your concerns are important to us. Residents can report non-emergency maintenance needs or issues through their tenant portal. To help us provide a prompt and thorough response, please complete the maintenance request form with as much detail as possible. Brownstone Properties is committed to addressing your needs in a timely manner following the receipt of your online request.

To report emergency maintenance needs outside of regular business hours (Monday-Friday 9:00 am-5:00 pm), contact us at 434-941-5399. For police or fire emergencies, dial 911 before calling your Brownstone Property Management team.