Contact Us
This form is for general information only, do not use for maintenance request.
Your concerns are important to us. Residents can report non-emergency maintenance needs or issues through their tenant portal. To help us provide a prompt and thorough response, please complete the maintenance request form with as much detail as possible. Brownstone Properties is committed to addressing your needs in a timely manner following the receipt of your online request.
Emergency Maintenance: To report emergency maintenance needs outside of regular business hours (Mon-Fri 9am-5 pm), call (434) 941-5399. For police or fire emergencies, dial 911 before calling your Brownstone Property Management team.
Schedule a Tour
Interested in a property and ready to see it in person? Schedule a tour to see if it’s the right home for you.
Office Hours Mon-Fri 9:00am-1:00pm / 2:00pm-5:00pm (closed from 1:00pm-2:00pm)
Office operates by appointment only
Phone (434) 385-1025
Fax (434) 385-1026
Address
3720 Old Forest Road
Lynchburg, VA 24501
Emergency Contact (434) 941-5399
For after-hours maintenance emergencies only
Office Management
Kimberly Napolillo
Licensed Real Estate Agent in the State of Virginia
434-771-6001
knapolillo@brownstoneproperties.com
Kimberly Napolillo, Operations Manager, collaborates with management and all administrative departments. Additionally, Kimberly prepares all management agreements and property owner financial reports.
Administrative
Leasing
For general leasing information you may contact a Property Manager or a Leasing Agent at
434-771-6006 or by email at leasing@brownstoneproperties.com
Property Managers
Adrea New
Licensed Real Estate Agent in the State of Virginia
434-771-6005
anew@brownstoneproperties.com
Adrea New, Property Manager, is responsible for the inspection of rental units and responding to maintenance requests. Adrea maintains and upgrades facilities while acting as liaison between the owner of the property and tenants.
Meade Lane
Licensed Real Estate Agent in the State of Virginia
434-771-6003
mlane@brownstoneproperties.com
Meade Lane, Property Manager, is responsible for the inspection of rental units and responding to maintenance requests. Meade maintains and upgrades facilities while acting as liaison between the owner of the property and tenants.
Kelly Eckard
Licensed Real Estate Agent in the State of Virginia
434-771-6004
keckard@brownstoneproperties.com
Kelly Eckard, Property Manager, is responsible for the inspection of rental units and responding to maintenance requests. Kelly maintains and upgrades facilities while acting as liaison between the owner of the property and tenants.
Resident Relations
Trish Brock
434-771-6009
pbrock@brownstoneproperties.com
Trish Brock, Resident Relations, is the primary contact for tenant accounts and all matters pertaining to rent payments and collections.
Association Management
Holly Snead, PCAM, CMCA, AMS
Licensed Real Estate Agent in the State of Virginia
434-771-6013
hsnead@brownstoneproperties.com
Holly Snead, Association Manager, is responsible for all matters related to Home Owner Associations within her portfolio. She coordinates work orders and vendors, supports the amenity fulfillment services and works with accounting to distribute monthly financial reports and pay invoices. Holly has received designations as a Certified Manager of Community Associations (CMCA®) , Association Management Specialist (AMS®) and Professional Community Association Manager (PCAM®)
Marsha Bryant, CMCA, AMS
434-771-6014
mbryant@brownstoneproperties.com
Marsha Bryant, Association Manager, is responsible for all matters related to Home Owner Associations within her portfolio. She coordinates work orders and vendors, supports the amenity fulfillment services and works with accounting to distribute monthly financial reports and pay invoices. Marsha has received designations as a Certified Manager of Community Associations (CMCA®) and Association Management Specialist (AMS®)
Sheri Ruff
434-771-6012
sruff@brownstoneproperties.com
Sheri Ruff, Association Manager, is responsible for all matters related to Home Owner Associations within her portfolio. She coordinates work orders and vendors, supports the amenity fulfillment services and works with accounting to distribute monthly financial reports and pay invoices.
Nicole Gooding, CMCA, AMS
Licensed Real Estate Agent in the State of Virginia
434-771-6010
ngooding@brownstoneproperties.com
Nicole Gooding, Association Manager, is responsible for all matters related to Home Owner Associations within her portfolio. She coordinates work orders and vendors, supports the amenity fulfillment services and works with accounting to distribute monthly financial reports and pay invoices. Nicole has received designations as a Certified Manager of Community Associations (CMCA®) and Association Management Specialist (AMS®)
Jenny Woollett
434-771-6011
jwoollett@brownstoneproperties.com
Jenny Woollett, Accounting Manager, is the primary contact for homeowner association payments, late notices and account information.
Executive Management
Jennipher Lucado, PCAM, CMCA, AMS
Licensed Real Estate Broker in the State of Virginia
434-771-6007
jlucado@brownstoneproperties.com
Jennipher Lucado, President and Broker, founded Brownstone Properties, Inc. in 1998 and has established the company as Lynchburg’s premier property management company specializing in property and association management. With a wealth of experience, Jennipher collaborates with property managers and association boards to insure invaluable service is given to Brownstone clients. She has received designations as a Certified Manager of Community Associations (CMCA®) , Association Management Specialist (AMS®) and Professional Community Association Manager (PCAM®) . Jennipher has strong community ties and is dedicated to supporting Lynchburg and the surrounding communities.
H. Michael Lucado, Jr.
Licensed Real Estate Agent in the State of Virginia
434-771-6008
mlucado@brownstoneproperties.com
Michael Lucado, Vice President, serves as the visionary for marketing, information technology and public relations efforts. He serves the leasing needs of commercial property owners while maintaining an interactive role in communicating to all clients. His experience and commitment to quality provide a platform for strategic, long-term planning. Mike is actively involved in the local community and serves on numerous boards and commissions.